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Water leak originating from the toilet

MSJ Plumbing & Drainage LTD provides 24/7 emergency plumbing, drainage and heating services for homes and businesses across its service areas. 

Case Study Poole, Dorset & Surrounding Areas Job Completed

Toilet Inlet Valve Leak Repair & Braided Flexible Supply Line Upgrade

Complete investigation and repair of an active toilet water leak, involving isolation and cistern drainage, extraction of a faulty inlet valve and rigid copper feed, installation of a new inlet valve and braided flexible supply hose, and full pressure testing.

Service Type Toilet Leak & Valve Repair
Identified Fault Faulty Inlet Valve & Feed
Supply Upgrade Flexible Hose Connection
Final Outcome 100% Leak-Free & Verified

The Reported Issue & Investigation Findings

Our plumbing engineer attended the property to investigate a reported water leak originating from the toilet. Upon inspecting the fixture and feed pipework, we identified that the leak was coming from a faulty toilet inlet valve combined with a compromised, defective rigid copper feed connection.

Works Executed On-Site

01

Water Supply Isolation & Cistern Drainage

Safely shut off the cold water supply feeding the toilet and drained all remaining water from the cistern to prepare for component removal.

02

Removal of Faulty Inlet Valve & Old Copper Pipe

Disconnected and removed the defective toilet inlet valve along with the old rigid copper supply pipe that had developed a compromised seal.

03

New Inlet Valve & Flexible Supply Hose Upgrade

Installed a brand-new, high-quality inlet valve and replacement connection, upgrading the supply line with a durable flexible connector hose instead of the old rigid copper pipe for improved alignment and reliability.

04

Full Pressure Testing & Customer Sign-Off

Reinstated the main water supply and thoroughly tested the new installation under full working pressure. Inspected and verified the system as 100% leak-free in the presence of the customer.

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